Would love to have a basic service ticket tracking system for the tecs and when support calls come in. I know this is outside the scope but since we use dtools a all in one solution woudl be great

Optional items would pop up when you drag it into a project and prompt whether you want that item or not.

Sometimes we have a client that is interested in an A/V quote and please add an separate option for Lighting control etc. It would be nice to offer multiple quotes under one opportunity with the ability to accept just one or multiple quotes into the overall project. If not copy the opportunity values so that multiple opportunity quotes are easier to make.

After a prospect accepts a proposal we would like an email to be automated to them in response. We would like the ability to change this email body.

Would love to be able to schedule the team/ dispatch, etc send text messages to clients

We would like the feature to update the products information and pricing in quickbooks after it is changed in D-tools. Possibly an "Update Mapping" button or something similar. Currently if we have a price change we have to update it in both applications manually or even delete and re-add. Thanks

I have had more than one client mention that it's not intuitive for them to have to download a signed agreement. Can you please provide a very clear "Print Proposal" button that pulls up a print dialogue after they sign? I'd love for them to have that next to a big "Download Proposal" button so they can see both options very clearly. Many of our clients are old and are not tech savvy. Thanks

Ability to change payment terms in the project after the quote is approved.

this could be useful in Cloud